Testimonials

Testimonials about the Heilbrun Home Team

The Heilbrun team is hands down a top notch group of people who provide phenomenal customer service and produce outstanding results. As I began the process to sell my home, a trusted friend gave me his highest recommendation for the Heilbrun team for all things real estate. They did not disappoint and outperformed all my expectations! A week after I contacted the group they arranged a meeting at my place to discuss the process to sell my home. They answered all questions and provided me guidance to get my home “show ready”. My home was on the market for a week when I accepted an offer for the full listing price! I have no doubt that there knowledge, expertise, and customer service friendly mindset directly led this quick process. I would recommend this fine group of people to anyone in the area who is interested in buying or selling a house!

~Capt. Peter A Brown

The Heilbrun family is a team of professionals, they are honest and hardworking, I never felt pressured to do anything I didn’t want to, and they don’t hide anything which is really nice when you’re buying a home, it’s a big deal. Whether you’re buying or selling it can be very stressful, the Heilbrun team simply negates the stress. I bought and sold my house with this family. If honesty, respect and hard work is what you want from your agent or broker, look no further.

Thanks again for the help! I can’t say thank you enough!

~Travis Cafferty

Very professional yet friendly at the same time. Goes the one step beyond to help her clients. Dawn and her staff were very knowledgeable. Communication was great whether by email or by phone. With Dawn’s positive attitude, I was made to feel a valued client. She was helpful with financial advice and answered any questions put to her. Thank you for helping me find my perfect home!

~Egle Rucci

We had a very emotional and unusual reason for selling our home. Dawn was supportive and understanding of our situation there every step of the way and went far beyond her duties of a realtor. She took care of multiple tasks for us as we live on the other side of the state, saving us from traveling over to take care of business. Dawn is a professional in her field. She knew how to price our home without giving it away for a quick sale. Not once did we question her advice. I recommend her highly!

~Sandy Ulver

Dawn is the best agent I’ve ever worked with. She was so helpful and knowledgeable. She explained the process step by step so there was no surprises! I would sure use Dawn and Dan again!

~Tracey Murrell

Dawn’s attention to detail and endless patience helps me believe that I am not a pain in this process. She genuinely understands that the purchase of a home is no small thing and has made an extraordinary effort to get to know what we are looking for, what our needs are (including a few we hadn’t thought of) and what we are able to do. My wife and I are learning so much and making a friend in the process.

~Tyler Hood

Dawn’s real estate experience and service to our community is incredible. She is the very first person who comes to mind when I think of an honest, excellent company. Furthermore the excellence of her office, staff and online presence is yet another indicator that Dawn and her company are trust worthy authority in the real estate industry.

~Joshua Wilson

You literally knocked our socks off! Listed our house before going on vacation, sold it while we were on vacation and closed it while we were out of town, plus sold our washer and dryer for us so we wouldn’t have to move it, doesn’t get any better than that! I would literally recommend you to anyone. Thank you so much for everything you did.

~Kelly C.

I am so happy that you were able to help me buy my dream home in Eastern Washington. You were so proactive in handling every detail and made the process so simple. You made everything seamless from the inspection process all the way to closing. I really expected it to be a problematic process since I live in Western Washington but you definitely made everything so easy on me. Thank you for helping me out through all of this and all of the steps that needed to be taken, etc. I know you had my interests at heart the whole time and I am so glad I didn’t go through the listing agent. I realize now that her interests would have been with the seller. You and your team are truly professionals! Thank you so much.

~Dave R.

For anyone looking for a real estate agent, we would highly recommend Michelle Maze (McDonald). My husband and I relocated to Washington from Alabama and it was not an easy process. Michelle was with us the whole way. We started looking for homes about 8 months before we actually bought our new home but nothing just seemed to be the right fit. I have to admit we were hard to please and had many frustrations in our options but Michelle was very patient throughout the entire time and never gave up the search for our perfect home. We spent many days looking and when we found potential homes Michelle never hesitated when we asked her to show us everything even if it meant spending the whole day with us and traveling many miles.

Once we found our home, Michelle continued to work with us throughout the closing process helping us get the most for our money. She also cared enough to call us after the fact and check in and see how we were doing. We have been in our home almost three months now and she continues to be helpful when we call her with occasional questions.

We feel the experience working with Michelle made the transition across the country a lot easier for us because it was one less thing to worry about. We knew things were being taken care of and we could count on her. She truly goes above and beyond.

~Art and Stacy Stephenson

These are the best people in general! They helped us every step of the way to buy our first home. I would not reccommend anyone else. These are your home buying people! They are dedicated, humble and they actually care… Thank you Heilbrun Team! 

~Sabrina Rasmussen

Being a first time homebuyer I didn’t know what to expect but Megan was super helpful and in the end the whole experience was enjoyable, thank you!

~Brandon Frigge

“Dawn is amazing! I know she had other clients, but I always felt like I was her only one…she showed me that much attention! When I had questions, she was quick to answer and would provide detailed explanations, so I was always aware of what was happening and what to expect. Dawn was exceptional about providing updates quickly to ensure I was aware of each step in the process. She was quick to provide comfort if something came up unexpectedly. This was not an easy sale with a lot of negotiations at different stages and Dawn handled this with true professionalism and I knew she always had my back. Thank you Dawn for making a difficult sale much easier with your support. I highly recommend Dawn for all your buying/selling needs!”

~Chrissy Cook

Megan and Dawn of Heilbrun Home Team are one of the best teams available to sell or buy your house. They priced our house correctly, found a buyer in less than a day, and successfully negotiated their way around unexpected and possibly deal-killing obstacles that appeared just before closing.
The house we chose to buy was 150 miles from their office, but – no problem; they drove the necessary distances, greased the wheels so that everything moved along quickly, and we closed on time.
Great people! Call them up. You’ll be glad you did.

~Bill & Laurita Ludwig

The Heilbrun Home Team is the best in the business. We have purchased two homes and sold two homes with them. They have gone above and beyond to help us, especially when we had a difficult experience with a builder. They will advocate for you, be available for you, and sell your home fast for a great price! You won’t find a better team. Period.

~The Pierce Family

I bought my house in Kittitas through them and made it so simple and easy. As a first time home buyer I was expecting it to be really difficult and confusing but they got me approved and into my home with relative ease and speed!

~Matt Hubbard

Dear Dawn and Dan,

Thank you so very much for a year plus plus plus encouraging, recommending and guiding me through the sale process of three homes! You two were wonderful. I am amazed the last house and this chapter for me has closed.
Thank you, thank you from the bottom of my heart for helping me get through this. I appreciate you so much!

~Jacque Botimer

Where do I even begin… this team goes above and beyond. They are extremely friendly, knowledgeable and helpful. They have helped me with two home purchases and one home sale and I always knew I was in good hands. Definitely recommend going to them for your home buying/selling needs.

~Ashlie and Cody Smith

Megan Bonifant was amazing to work with! She was always quick to respond with any questions or issues we had. She also went out of her way to work around the crazy shifts that we work which doesn’t always allow us to operate during normal business hours. Between Megan and the rest of the Heilbrun Home Team this was a wonderful home buying experience.

~Michael Korpela and Tara Barrentine

Megan, Thank you so much for your great effort. I truly appreciate everything you did to make this happen for us. Rest assured that any referral I give will be you. You’re a Rockstar!

~The Nelsons

Thanks Heilbrun Home Team!
You helped us find the perfect home, with the perfect yard, in our perfect location! You guys made the entire home selling/ buying process so easy and fun! Thanks, you guys will always be our choice for buying and selling!!

~Lauren Proctor

Working with Dawn’s team at John L Scott Orting has been nothing short of how a real estate transaction should be done. We received white glove, hands on support throughout the entire process. The entire team was engaged and available for any questions or concerns, and everyone is professional and easy to interact with. I highly recommend the office for any of your real estate needs.

~Bart C.

Megan is an amazing realtor, she is knowledgeable in all aspects of her job! She is not only professional but goes above the call of duty. She is always available for anything you’ll need. I would highly recommend Megan to anyone buying or selling their home.

~Kim S.

Megan Bonifant was amazing. She, and the rest of the team, worked tirelessly to help us find and purchase the right home even though we had some pretty specific requests. She is a very friendly person who really listened to all of those requests and showed us home after home that matched our criteria. Megan made the process of buying our new home an enjoyable experience instead of the stressful event it could have been. She really knows her stuff. I actually miss house hunting with her.

~The Hufham Family

These guys are fantastic to work with! Always answered any questions I had and trust me I had a lot being it was the first time selling a home. I would recommend them to anyone.

~Sobolewski Family

Megan is personable, professional, and amazing to work with. I had the pleasure of working with Megan to both sell and buy my new home. She made the entire experience memorable. She was very patient and understanding with my preferences when it came to finding my home. She was incredibly responsive throughout the entire process, constantly updating me on the purchase and selling of my homes. I couldn’t have asked for a better representative. She will 100% stand by and work very hard for you. I highly recommend her and would definitely use her again if the opportunity ever presents itself.

~Erica C.

Thank you Megan and team for always being there for us. We moved out of state and you did all the rest and beyond. We are proud of your work ethic and hold you in highest esteem. You are the best! Lots of hugs!

~Alison and Joe Perro

I recently sold my house in Puyallup Washington and wanted to tell you about my experience with the Heilbrun Home Team. My agent was Dawn Heilbrun who is the principal of the Heilbrun Home Team and the broker of record. This company also has an excellent inhouse lender who financed my house for 5 years ago and refinanced it again 2 years ago, so this was how I met Dawn.

Before I start, I’d like to say, that typically when we don’t receive the kind of service that we desire or expect, we don’t hesitate to complain. Sadly, when our expectations are met or exceeded, we don’t bother to acknowledge it and show our appreciation. With that said, I wanted to write a meaningful and profound review for the Heilbrun Home Team, which is most certainly well deserved!

The very first time that I spoke with Dawn and told her that I am thinking of selling my house, she said if you like we can meet and I can give you my opinion with no obligation whatsoever. And to my surprise she came over that very same day with a binder containing all the recent sales in my neighborhood and the comps for my house. Please bear in mind this was just a couple of hours after we spoke, yet she still managed to put some useful information together for me.
Furthermore rather than telling me how much I should sell the house for, she asked me what I think my house is worth and what I would be happy with. And again to my surprise she was 100% in agreement with me. Dawn asked me to think about it, even shop around if I wish and let her know if I decide to sell my house and want to work with the Heilbrun Home Team.

Naturally this was a very easy decision for me. So I signed the listing agreement on a Friday and on Monday she texted to tell me that she is in Mexico but will be in touch with me on regular basis. She also gave me the contact information of her office manager and again assured me that I will have nothing to worry about. We had several showings during the next 10 days and she updated me on everything  at least once a day. Again please know she was out of the country and that didn’t make any difference to her. Furthermore anytime they needed my signature, Dawn would let me know first and then her office manager would contact me.

We received an offer on the 10^th day which was slightly less than the asking price, and frankly I was happy with it. Dawn called me personally to obtain my opinion and advised that we should respond with a counter offer. So we countered somewhere in the middle and the buyer accepted it. The interest rates were about to go up and the inventory level was increasing, Dawn knew that things can slow down but still thought of my best interest and didn’t force me to accept the offer. And it turned out that she was 100% correct, years of experience certainly helped, she trusted her instincts and intuition and everything worked out perfectly. Dawn does what’s best for the client, period!

I cannot tell you enough about how smooth the process was, I have never sold a house this quickly and so close to my asking price. And this is all because of Dawn Heilbrun and her professional team. I could not have possibly asked for a better agent and company. Thanks so much Dawn, working with you and your team is one of those experiences that I will remember for the rest of my life.

My very best wishes.

~Heddy Ziaebrahimi

A shout out to John L Scott in Orting. The awesome team of Brandon Heilbrun, Megan Bonifant and Dawn Heilbrun. We closed today on our condo in Des Moines after owning this place for over 40 years. We had a renter which left the place totally trashed. With the awesome help from the JLS team they found us painters, carpet and floor installers, cleaners and of course a buyer. Thank you guys for all of your help and making this entire transaction go so well. Thank you!

~Debi Rizzo